Connect with customers across 20+ digital touchpoints like the web, social media, messaging apps, review platforms, and your custom channels. Improving customer loyalty while decreasing customer churn ...

The short answer: yes. There are free VoIP apps available which you can use to make and receive calls—even video calls!— over the internet. Some of the best VoIP apps on the market for free include ...

A Chrome extension to turn your Google account into a powerful business communications hub. Drive productivity by seamlessly integrating your cloud communications and collaboration solution into ...

If you run a business, it’s important that your customers, clients, and suppliers can contact you. Even when you’re not able to answer the phone, your callers should still be able to get their message ...

Conversational AI and conversation intelligence are two technologies making trends lists across industries this year. Artificial intelligence is primed to make work a lot easier, from how you connect ...

Accounting technology has always played a role in making the accountant’s life that little bit easier. It’s one of those professions that involve a lot of numbers, paper, and thinking. However, ...

Why is this technology evolving so rapidly? It’s because of the benefits it provides. Revenue intelligence empowers sales, marketing, and service teams with holistic access to critical data throughout ...

Amid the endless stream of emails, meetings, and conversations, managing communication effectively has become both a challenge and a necessity for businesses. Picture having a reliable assistant who ...

We are thrilled to announce that RingCentral has been honored with the inaugural 2025 Buyer’s Choice Award by TrustRadius for our RingEX platform. This accolade reflects the dedication and commitment ...

« Ce qui me surprend, c'est l'intuitivité de RingCX. Il fournit la voix et tous les canaux numériques dans un seul panneau de verre et améliore en même temps l'efficacité de nos agents. » - Jaimie ...

Innovative communication technology can mean the difference between frictionless collaboration and sluggish old-school processes. The rise of unified messaging platforms is driven by the growing need ...