The Technology Help Desk provides tech support to the community virtually, in person or by telephone. For support, visit the Brandeis Service Portal, email [email protected] or call 781-736-4357 from ...

By 2027, AI will be providing more IT technical support, at least in written form, than humans. The CEO of cybersecurity ...

phone and social media—often at the same time (known as “omnichannel support”). Zoho Desk also provides tools for managing and organizing customer information as well as for tracking and ...