Agentforce digital labor platform includes new pre-built Agentforce skills for retailers that assist with tasks across order management, guided shopping, appointment scheduling, and loyalty programs ...
General Motors Co. in Detroit and TWG Motorsports in the United Kingdom have formed a new company — GM Performance Power Units — to build Formula 1 engines that will carry the Cadillac brand on the ...
The CS Index Report reveals that AI is transforming Customer Success and reshaping company strategies and program delivery. By automating tasks like data entry and churn detection, AI saves CS teams ...
The best way to snap an athlete out of platitude autopilot in a press conference is to get them to vent about some technical complaint. Like everyone else, they have esoteric gripes about their ...
Claudius A. Hildebrand and Robert J. Stark are the authors of "The Life Cycle of a CEO: The Myths and Truths of How Leaders Succeed," (PublicAffairs, 2024). Hildebrand leads CEO Analytics at ...