The Technology Help Desk provides tech support to the community virtually, in person or by telephone. For support, visit the Brandeis Service Portal, email [email protected] or call 781-736-4357 from ...

The technical support desk at work is rapidly being replaced by AI at some companies, but tech career experts say human IT is ...

phone and social media—often at the same time (known as “omnichannel support”). Zoho Desk also provides tools for managing and organizing customer information as well as for tracking and ...