Amazon Connect integrates generative AI, enhancing customer segmentation and interaction quality. Omnichannel expansion. New ...

Digging into the mind of the consumer to understand what’s most important to them going forward. What will resonate? What ...

The business case for AI agents. With consumption-based pricing, AI agents offer cost-effective solutions for enhancing ...

Simpler cancellations. The FTC’s Click to Cancel rule requires businesses to offer easy, user-friendly cancellation options ...

Ron is the Vice President of Global Marketing at Bluebeam, where he oversees the global marketing strategy for Bluebeam. Close’s professional trajectory spans globally, having worked in ...