Most local shop owners (78%) say that consumers are increasingly doing their shopping in local independent businesses in the ...

Cross-listing is easy with the right tools: Create your listings: Start by making a listing on your main platform. Add ...

All customer-facing employees need to be prepared get to know customers on a one-to-one basis. Through each interaction, they can build a relationship - helping them anticipate requirements and exceed ...

The data demonstrates the transformative effect that investment in technology has had on Britain's smallest businesses. Micro ...

Small businesses face numerous challenges when trying to match the marketing capabilities of larger companies. Limited ...

The government has launched the Fair Payment Code to tackle late payments, to reward good practices and ensure small ...

Whether preparing a first business plan, finding their feet as a fledgling firm, or already an established enterprise - small ...

Focusing on taking care of your existing customers could be much better for your bottom line than chasing new business. The basics of customer care. How to build your reputation, attract new customers ...

Go to the Hootsuite homepage to set up your free account. You'll need to log in using your Twitter login details. The first thing to do here is to add a home stream ...

Demand for building supplies is closely linked to the economy and the housing market. The housing market performed particularly strongly during the early and mid 2000s but cooled sharply in early 2008 ...

You meet someone at a networking event, and you exchange business cards. As they're interested in your business and freely handed over their contact details, can you start sending them marketing ...

Scrolling through social media is like a race to grab attention before users move on. Video content excels at stopping people ...